Unreliable. Inconsistent. Incorrect Data.

  • 1
  • Problem
  • Updated 3 days ago
  • Solved
For some reason, the parameters have changed in Replicon. Reports that I run on a weekly basis now are bringing incorrect data.
If I have to QA every single line in reports that I run from Replicon, I rather go back to the drawing board and do on pen and paper.

How can I trust Replicon is pulling the right data? Suddenly the Actual Billing is now bringing two different information on two different templates.

Rakesh (Tech Support) helped me yesterday recreating my report in a different template, today I'm running another report on the same template he used yesterday and the issue is there again. I ONLY pick up the error because of my crosscheck formulas in Excel to verify data integrity and for my not much surprise, Replicon is unreliable once again.

Something needs to be done. ASAP.
#unreliabledata #unreliablereport #poormanagement #inconsistency
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Castro, Thiago

  • 16 Posts
  • 3 Reply Likes
  • frustrated

Posted 4 days ago

  • 1
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

  • 1372 Posts
  • 96 Reply Likes
HI Thiago,

We apologize for all the inconvenience that was caused.

We did check that the issue occurred due to the change in client at the project level and our representative helped you put back the client and add the new client with an effective date.

We will have our support team follow up with you regarding the same. In case of any concerns please also feel free to reach out to us on community and we will be glad to help!