Report Schedules keep being deleted

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  • Problem
  • Updated 4 weeks ago
  • Acknowledged
Every time I create as schedule for a report (TimeAttend), it gets deleted over the weekend. Does anyone know what could be causing this? I can't imagine it's something the community can help with as I doubt there's an option to disable auto-deletion of schedules, but has this affected anyone else? 

I've had to recreate reports 3 times now.
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Chalmers, Richard

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  • frustrated

Posted 4 weeks ago

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Vinodh.V, Community Moderator

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Hello Richard,

Thank you for posting your Query in Replicon Community.

As I correctly understand, that report schedule that you have created gets automatically deleted.

Ideally, the system will not delete the schedule and the possibility is some user with Admin permission might delete your report schedule.

To know more about deleting schedule, you may refer to the below article:

https://www.replicon.com/customer-zone2/kb-3064/

We will also have one of our support team members to reach out to you to check the details and assist you.

Note: Our team will contact you, based on your account entitlement and account status.

Regards,

Vinodh.V
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Chalmers, Richard

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Not wishing to be disrespectful, it's very obvious that "Ideally, the system will not delete the schedule". Deleting them is straightforward so a guide on doing so doesn't help either.

Do you have access to some sort of audit record that can tell me who or what deleted it? No one at my end claims to have done it.
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Vinodh.V, Community Moderator

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Hello Richard,

Thank you for the response.

The audit trail functionality is not available via UI and that is the reason, I have asked one of our team members to reach out to you.

I understand the link is not a solution to the problem, it is just a reference guide to understand the option or path to delete the Report schedule.

Regards,

Vinodh.V
(Edited)
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Chalmers, Richard

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Thanks, looking forward to hearing from them!