report error

  • 1
  • Question
  • Updated 4 years ago
Fatal error occurs when clicking on hyperlink to any of my reports.

(Originally posted by Maria Preiser)
Photo of Archived Post

Archived Post, Official Rep

  • 2132 Posts
  • 6 Reply Likes

Posted 4 years ago

  • 1
Photo of Archived Post

Archived Post, Official Rep

  • 2132 Posts
  • 6 Reply Likes
Hi Maria,

Thank you for using Replicon Community.

This is a generic error message and it would be difficult to ascertain the cause with the limited amount of information given here. However, you can try accessing the reports on an alternate browser. If the issue is not noticed on the other browser, this could be corrupt cache or cookies issue. Please try clearing cache, cookies and temporary internet files on the original browser and check.

If the issue persists please contact Replicon Support.
 

Thanks



(Originally posted by Lingaraj Dharwad)
Photo of Archived Post

Archived Post, Official Rep

  • 2132 Posts
  • 6 Reply Likes
This happened on our system as well and we had to call into support. They ended up having to reindex our database... Works fine now, but it took a few hours of them working on it.

(Originally posted by cassm)