Performance Issues

  • 1
  • Problem
  • Updated 5 months ago
  • Acknowledged
  • (Edited)

Seems to be quite a lag between the time I enter data into my timesheet and the time it takes to write to the database. Monday's are the worst, but I experience through out the week as well.


I get the "This website is not responding" message and I have to re-enter time, comments and "re-add tasks" as they disappear after the website reloads.  This happens through out the week.
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Howardson, Ryan

  • 2 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 1
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Vinodh.V, Community Moderator

  • 337 Posts
  • 9 Reply Likes
Hello Ryan,

Thank you for posting your query in Replicon Community.

Sorry to hear about the inconvenience caused.

At times even the web browser might be slow due to cache and cookies.

We will loop in our support team to reach out to you. We would require more details to understand the situation here.

In the meantime, you can try a different web browser to check if it works.

Regards,

Vinodh.V
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Howardson, Ryan

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Thank you, I have tried Edge and Internet Explorer. Those are the two my company uses.  If there is a better one out there we should be using let me know.  Thanks!
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Vinodh.V, Community Moderator

  • 334 Posts
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Hello Ryan,

Thank you so much for trying different web browsers and this info will definitely help our team to narrow down the reported inconvenience.

Our Support team will reach out to you and assist you further with this.

Regards,

Vinodh.V