our users cannot save their timesheets without the instance losing the project codes, please advise

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  • Problem
  • Updated 8 months ago
  • Acknowledged
project codes disappearing. our users cannot save their timesheets without the instance losing the project codes, please advise
Photo of Oakley - CV4 8LB, Sabrina

Oakley - CV4 8LB, Sabrina

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Posted 11 months ago

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Photo of Raghu K

Raghu K, Community Moderator

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Hi Sabrina,We should check your account setup One of our product specialist will contact you shortly.ThanksRaghu K
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Kidd, Jody

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was this resolved?  we have users that work on multiple projects and some weeks there is no activity. they would like the ability to keep the project information in the timesheet instead of it disappearing when there is a week with no entries
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Aashnee Kamboj, Community Moderator

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Hi Jody,

The issue you are referring to here is different from the one reported on this post. Unfortunately if you don't have entries on the timesheet, the timesheet is not saved. However, what you can do instead is have the next timesheet pre-populate with the previous timesheet's data. This will allow the project selections made on the previous timesheet intact the on the current one.

Thanks,
Aashnee