Export reports to email or excel as .xls format

  • 1
  • Problem
  • Updated 6 months ago
  • Acknowledged
When sending reports by email or to open in excel, the format is defined as .xlm so when working on a smart device the sheets are not recognised as Excel and unable to be sent to users or manipulated.
Can the format be updated to .xls or newer?
Photo of Travis, Claire

Travis, Claire

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Posted 6 months ago

  • 1
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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HI Claire,

Can you please do the following for us:

Login in to your account and click on the Gear Icon available on the top right hand corner of the screen
Click on Settings and check what is the "Report Excel Export Format" set to under the reports section

Thanks,
Aashnee
Photo of Travis, Claire

Travis, Claire

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I only have .csv or .xml format available. 



It would be great to have .xls or newer as an option