closing a task via the "close task" tick box

  • 3
  • Idea
  • Updated 2 years ago
  • Not Planned

When a task is closed via the "close task" button, it doesn't alter the start/end dates for the task and the effect is immediate.

This means when a timesheet is opened that contains a closed task, an error is displayed to the user saying they can no longer allocate time to this task.  This has the effect that the user moves the time away from the task.

This causes problems when the task has an estimated number of hours which has now been reached and you do not want anymore time allocated to it. The user moves the time to another project/task because of the error displayed when timesheet is opened and this has the knock on effect that the task is now under the estimated value. As administrator I have to juggle time around to put the task back to 100%.

It would help when a task is closed that the end date is set to the day the task was closed and that the error would only appear to the user if they try to allocate time past the end date.

Also, there is a problem in setting an end date to a task. If there is no start date specified then the start date is set to the same as the end date.  Again if a timesheet is opened an error is displayed to the user even though there maybe no time allocated past the end date but I have assumed the error is displayed because there is time before the start date!!! 

When a task has an end date specified, does the task automatically become closed after this date i.e."close task" button is ticked automatically and the task has a strikethrough?  I have not seen this but it makes sense for this to be an automatic feature.

Photo of Ann McWhirter

Ann McWhirter

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Posted 3 years ago

  • 3
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

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Hi Ann,

Thank  you for using Replicon Community,

Please find answer to one of the questions:-

Q: When a task has an end date specified, does the task automatically
become closed after this date i.e."close task" button is ticked
automatically and the task has a strikethrough?


A: No, Replicon does not automatically close the task when a end date is specified in the task. Time entry will be allowed before the end date.

We are also reviewing your ideas.

Thanks,
Lingaraj
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

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Hi Ann,

I have received an update from the product management team that, this idea is currently NOT PLANNED. However, will be kept in mind during future planning sessions.

Thanks,
Lingaraj
Photo of Ann McWhirter

Ann McWhirter

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Any updated on this?
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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HI Ann,

Before I have our Product Managers comment on this I have a concern to clear. I understand that the task once closed does not allow the time to be entered in any time frame. My concern here is, if you can use only the start and end date of the task to ensure that the estimated hours have been completed. This way the users can not use the task beyond the end date. I wish to understand the purpose of closing the task. To be specific a task and project is closed when you are sure to have no action against it at any point of time. For other tracking purpose there is a start and end date for both.

Awaiting your response.

Thanks,
Aashnee