Auto-approval by its due date

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  • Updated 2 months ago
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There are many approvers who don't approve timesheet by due dates and it is just creating delays in processing and updating dashboards. Can you please add the function in Replicon?

Thanks,
Jai
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Lim, Jai Chan

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Posted 5 months ago

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Akbar Ali Khan, Official Rep

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Hi Jai,

We do have time based approvals on Replicon i.e. Timesheet conditional approvals rules, I will have our support team reach out to you about the same.

Thanks,
Akbar.
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Lim, Jai Chan

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Time based approvals on Replicon only does it by timesheet submission date which isn't quite useful as people will submit on different days...
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Akbar Ali Khan, Official Rep

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Hi Jai,


I have forwarded this to my product management team and will get back to with an update

Thanks,
Akbar
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Charlene Eriksen, Product Manager

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Hi Jai,

Apologies for the late response on this. A couple of questions for you:

- What would you want to happen if the user hasn't submitted the timesheet by the due date?
- What are the issues you see with basing the automatic approval on the submit date? 

Thanks,
Charlene
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Lim, Jai Chan

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Hi Charlene,

Thanks for coming back on this.

If timesheets aren't submitted, nothing needs to be done. But when it comes to due for approval in the subsequent week, I expect all timesheets regardless of WE to be auto-approved.

Auto-approval on submission due date will give any time for approvers to review. So it would not be ideal.

Ideal circumstance would be timesheets submission due set to be Friday so people get reminder and auto-approval is set following Monday which not only auto-approve timesheet submitted by Friday but any timesheets submitted pending to be approved.

Thanks,
Jai
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Charlene Eriksen, Product Manager

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Hi Jai,

You can set up the conditional approver rule to auto-approve x hours after the timesheet has been submitted. Below I have set up the "Escalated to next supervisor after elapsed time" rule to auto-approve 48 hours after submission. So it's not quite what you are asking for, but I think it would address the issue of approvers having time to approve. Just makes sure to set "Hierarchy Levels" to 0, otherwise the timesheet will be forwarded to the next person up the chain after 48 hours. 



Thanks,
Charlene