Adding employee to a Department in Gen2

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Hello, I am trying to add a user to a team ("department") and get error "You cannot assign Disabled Department on the user profile. This is the second time this happened in a few days. I have always added users to multiple departments. What can I do to include this user on the "Feature Development" team. Thanks!

(Originally posted by apettori)
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Archived Post, Official Rep

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Posted 3 years ago

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Archived Post, Official Rep

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Hi,

Thank you for using Replicon Community.

If a user is part of a department which has now been disabled can be the main reason for this. We recommend you find out which department this was part of in the past and temporarily enable that department. This issue can occur if you are trying to add a new user, move a user to a different department or modify users additional departments. You can try to drag and drop the user to a new department or enable the disabled department. Below video shows steps on how to enable a disabled department as an Administrator. 



 



Thanks,

Lingaraj



 

(Originally posted by Lingaraj Dharwad)
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Lingaraj Dharwad, Product Champion

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Hi All,

Video is now available at the link below: 

Steps to enable a disabled department

Thanks,
Lingaraj