when entering hours on a timesheet, clicking tab *usually* but not always goes to the next day

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  • Problem
  • Updated 2 years ago
  • Solved
This is in regards to Timesheet tracking (e.g. https://na4.replicon.com/<myorg>/my/timesheet/<date>) 

Many co-workers and myself use keyboard shortcuts such as the Tab key to navigate between inputs. We *usually* enter the # of hours on Monday (for 'Hours Worked' row to be specific), then want to hit the Tab key to enter hours for Tuesday but Tab does not do anything so we have to use the mouse to get to the Tuesday entry. When there, however, hitting the Tab key *does* take us to the Wednesday entry! Same for Thurs and Friday.

I should note that this problem doesn't occur solely on Monday; if I decide to enter Tuesday's # of hours first, I still can't use the Tab key... but if I click on another day of the week, enter a # and then use the Tab key, it does indeed work. Kinda squirrelly...
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Harmon, Chris

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  • frustrated

Posted 2 years ago

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Aashnee Kamboj, Community Moderator

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Hi Chris,

Thank you for using the Replicon Community!

It works fine for me. Have you noticed this on all the browsers?

Thanks
Aashnee Kamboj
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Harmon, Chris

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Of course forgot to clarify environment. Running Windows 7 and I by far use Chrome (latest... it was 50.0.2661.102 m but seems to be updating right now). 
Firefox 41.0.1 also exhibits this behavior of not changing day when I click the Tab key (again, it is upgrading ... I don't frequently use Firefox). 

Safari 5.1.7 (7534.57.2) also exhibits this behavior.

IE 11 does *not* experience this behavior. 
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Aashnee Kamboj, Community Moderator

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Hi Chris,

Thank you for the confirmation. Can you update us once the browser upgrades are done and if the issue still persists?

Thanks,
Aashnee
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Harmon, Chris

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It doesn't have to do with any recent upgrade for Chrome, Firefox or Safari. Nevertheless, I did as requested and made sure Chrome, Firefox and Safari are all up-to-date:

Safari is at v5.1.7 (7534.57.2) and still doesn't work with the Tab key.
Chrome is at v51.0.2704.63 m and still doesn't work with the Tab key.
Firefox is at v46.0.1 and still doesn't work with the Tab key.

It appears very specifically that there is functionality that works for *just* Internet Explorer and not other browsers; this is not out-of-the-ordinary and happens frequently when web applications get tested a little more heavily by a certain browser than another (I do web application development, and tend to test more heavily with Chrome for example). 

I am just hoping in this request that someone (like a web developer/tester) could review this and see if it could be recreated...
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Aashnee Kamboj, Community Moderator

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Hi Chris,

I will have one of our Product Management team members re-review this.

Thanks,
Aashnee
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Richard, Design Team Manager

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Keyboard navigation should be working on all of our timesheets on all modern browsers.

Could I get a screenshot of what your timesheet looks like?  There are a lot of different timesheet configuration options which could affect this.
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Harmon, Chris

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First screen shows me logged into Replicon on the timesheet tab after clicking into the Monday input. I have not yet entered any time but regardless of that, if I click the Tab key I would expect to be have the cursor moved to the Tuesday time entry (of 8.00 hours). Nothing happens.


This is just a regular screenshot of Replicon Timesheet tab. Don't know how helpful this is, but it sounded like you wanted to it. I'm using Chrome.

And here is the screenshot of Chrome's About page showing the version ... it's up to date.



If you read the history, you'll see I identified which browsers worked and which didn't. I really don't consider IE11 in the solid category of "modern browser", but I guess it could be. But I definitely consider the rest (Chrome, Firefox, Safari all latest version) to be modern for sure.
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Harmon, Chris

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Any traction on this issue?
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Charlene Eriksen, Product Manager

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Hi Chris,

I think I was just able to reproduce this. I use Chrome on Windows as well and can see this after I clear my cache. I only see it in the first cell I click on. When I click on a second cell, the tabbing starts to work fine. Do you see the same behaviour?

Thanks,
Charlene
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Harmon, Chris

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The *exact same* behavior! It's only mildly irritating since I much prefer to use the keyboard than mouse/trackball and it works after the first time. Like an init is missing something that occurs after you change cell...
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Charlene Eriksen, Product Manager

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Okay, great. Now that we have steps to reproduce, we can log a bug for it. To be honest, it will probably be a while before we get to it due to other priorities but we'll get it on the list so it can make it's way up.

Thanks,
Charlene
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Aashnee Kamboj, Community Moderator

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Hi Chris,

Apologies for all the delay caused. The issue has been fixed from our end. Please do let us know in case of any further concerns.

Thanks,
Aashnee
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Harmon, Chris

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Thank you drive through... but no actually I still exhibit the behavior. Just tested with URL https://na4.replicon.com/DLAS/my/timesheet/current using Chrome v52.0.2743.116 m (latest). When I clock on the Mon cell for time and try hitting the Tab key it does *not* go to the Tue cell. Even if I fill in a time (e.g. "8") and then hit Tab key, no bones. Feel free to have me be and end-user tester here, I do write web-based software also and certainly am familiar enough to at least verify when you guys say it's fixed.
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Aashnee Kamboj, Community Moderator

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Hi Chris,

Apologies for the inconvenience caused. I will have this checked and get back to you

Thanks,
Aashnee Kamboj
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Harmon, Chris

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No big deal... just check with Charlene the Product Manager in this thread. It sounded like it was put on a backlog (hopefully low priority because it's really just an annoyance unless a lot of others are complaining) that would be eventually addressed. Just ping me back when you guys say it's fixed in prod and I can vet it as an end-user.
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Aashnee Kamboj, Community Moderator

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Hi Chris,

Apologies for all the inconvenience caused. I could confirm that the issue has been resolved. May I request you to please check at your end?

Thanks,
Aashnee
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Harmon, Chris

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Confirmed using Chrome 52.0.2743.116 m, IE 11, and Firefox 46.0.1 it does work and is resolved! Thanks.
Photo of Harmon, Chris

Harmon, Chris

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Confirmed using Chrome 52.0.2743.116 m, IE 11, and Firefox 46.0.1 it does work and is resolved! Thanks.