Users data wont show up in reports.

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  • Updated 3 years ago
Unable to view two users in the monthly report after changing their departments recently.

(Originally posted by tmiller)
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Posted 3 years ago

  • 1
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Hi,

Thank you for using Replicon Community.

Timesheets get associated to the users departments including additional departments at the time of generation. Once generated this association is permanent and does not get dynamically updated should there be any changes. Newer Timesheets, which are generated after a change in department occurs, will get associated to the new department name.

We suspect that you might be running the report with newer departments selected which will not reflect any historical data which is associated with old departments. Kindly check the filters selected and let us know if that resolves the issue.

Thanks,
Lingaraj


Kindly do rate if you find this solution helpful

(Originally posted by Lingaraj Dharwad)