User Information in a pop up window

  • 2
  • Idea
  • Updated 3 years ago
  • Not Planned
It would be great if as a Payroll Manager you were in the time sheet of the employee and you hovered over a Users name that you can have a pop up window display some important user information.  For example, their supervisor, department, location, employee type and start date.  It would be very helpful when you are on the phone with them that you had that information at your fingertips because depending on that information you may give out different answers to the same question.  Going between screens is cumbersome and makes the call last longer.  That is not a really great customer service experience for the employee.
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Kathy Piggford

  • 43 Posts
  • 19 Reply Likes

Posted 3 years ago

  • 2
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John C Findley

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My "pop up window display" is to open the time sheet, right click on Administration and select Open link in new tab or Open link in new window. On a large enough monitor or multiple monitors, opening in a new window is preferable for side by side viewing.
Just my workaround.
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Kathy Piggford

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Thank you John that is a great work around.  I just tried it and it worked.
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Lingaraj Dharwad, Product Champion

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Hi Kathy,

Thank you for sharing your idea with the community, good to know that work around provided by John worked for you. We will also review your idea and have the PM team respond at the earliest. 

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Karen Chao, Product Manager

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Thanks John for suggesting the work around. That would be my suggestion as well. 

Kathy, let us know if this resolves your issue for the most part. 

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Kathy Piggford

  • 43 Posts
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Hi Karen,

For the most part it resolves my issue, but it would still be a nice enhancement for future roll out.