uninstall RIA | Replicon Customer Community

When I ran the setup.exe for RIA, I got an error message after the reboot saying the install had fail. I can't see the add0in in Excel so I'm assuming it didn't work. Now, if I try and re-run the setup, it gives me a certificate error relating to the deployment manifest. Is there anyway I can remove the failed install to start afresh?

Terry Lewis

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Posted 3 years ago

3 years ago

Aashnee Kamboj, Community Moderator

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Hi Terry,

We apologize for a delay in responding to the issue.

I have requested my team to look through this and will keep you updated on the progress.

Thanks,
Aashnee Kamboj

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3 years ago

Hemanth Kodandarama, Employee

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Hi Terry Lewis,

Please follow the below steps to uninstall & Clean the temp files for RIA.

1.go to add / Remove program -> select RepliconImport Template -> click Uninstall .

2. You have to find the ClickOnce deployment folder (C:\Users\{yourloginname}\AppData\Local\Apps\2.0) and manually delete all folder contents

3. Now try installing the new version of RIA from https://ria.replicon.com/Websetup/SetupInfo.html.

Let me know if you find any difficulties.

Thanks,

Hemanth

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