Unable to see or report full list of users who have not submitted a timesheet for the period

  • 1
  • Problem
  • Updated 3 years ago
  • Solved

If a user has not opened or entered any time into the timesheet for a period, then they are not shown in the billing->timesheet tabs or in any reports for that period.  The system knows that the user is assigned to a client/project so knows that they should enter a timesheet.  This means for a large number of users, it very difficult to see who needs to chased to enter their timesheet and easy to miss someone. This is a fundamental feature of a time reporting system and needs to be rectified. I shouldn't have to raise a suggestion to get something fixed, but your support guy had no other options.

Photo of Lee Farman

Lee Farman

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Posted 3 years ago

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Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

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The above issue has been addressed by the support team. Feel free to reply should you have any other questions. 

Regards,
Lingaraj
(Edited)