Unable to reopen timesheets as a Cost Manager

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  • Updated 2 years ago
You are a Cost Manager and wish to reopen a submitted timesheet or you are an administrator and wish to provide Reopen timesheet permission to all your Cost Managers. However, the cost management tab does not show the Reopen button.

This happens when the Reopen Timesheet permission is not checked in the cost manager permission set. Follow the below steps to enable the same:

  • Click on 'Administration'.
  • Under 'Employees and Organization' , Click on ' Users '
  • Search for the Cost Manager and click on the user name which will show the User Profile settings.
  • Click on the ' Roles & Permissions ' Tab to check the name of 'Cost Manager' permission selected on the profile.
  • Go back to¬†Administration - Permission Sets and click on Permission name assigned to user under ' Cost Manager ' Type.
  • Check the box for 'Reopen' for Timesheets category and Click on Save.

Once the change has been made, ask the cost manager to do a fresh login and the Reopen button should be available on the Cost Management tab.
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Javed Shaik, Product Champion

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Posted 2 years ago

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