The ability to "unvoid" an invoice

  • 3
  • Idea
  • Updated 1 year ago
  • Under Consideration
ISSUE: Once an invoice is voided in Replicon, there is no way to edit the invoice or change its status back to "issued". Also, it locks the invoice number and does not allow you to use it again.

EXAMPLE: There have been occasions where an invoice has been set to void in Replicon (either accidentally or intentionally); however, the invoice is correct and issued to the client. The "voided" invoice is locked in Replicon and forces us to create a new invoice with an invoice # that does not match the actual invoice.

SOLUTION: Give a specific user (or users) unique billing admin rights, so that they have the ability to "unvoid" invoices.
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Brown, Kevin

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Posted 1 year ago

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Aashnee Kamboj, Community Moderator

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Hi Kevin,

Thank you for bringing up this enhancement on invoicing. I have put it forward to my concerned team and will await their confirmation on whether this is already in talks

Thanks,
Aashnee
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Richard, Design Team Manager

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Is this about being able to reuse the invoice number, avoid having to recreate the invoice, or both?

From a data perspective invoices could be restored from a void state as long as the data which was on them has not been used in another invoice after it was voided.  Would that be a problem if there were a way to un-void?