text changes when downloaded into excel

  • 1
  • Problem
  • Updated 12 months ago
  • Acknowledged
When I download a report into excel it changes some of the words. 

For instance:
Received becomes Recâ€TMd, any idea what would be causing this or how to fix the issue?
Photo of Love, Emily

Love, Emily

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Posted 12 months ago

  • 1
Photo of Akbar Ali Khan

Akbar Ali Khan, Official Rep

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Hi Emily,

Thank you for using Replicon community,

You have spoken to our support team, the support team has provided with you with a resolution, do let us know in-case if you are experiencing the same issue.