Terrible user interface for monthly payroll systems

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • 1
Terrible user interface for monthly payroll systems
Photo of Howard, Chris

Howard, Chris

  • 6 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
2 years ago
Photo of Howard, Chris

Howard, Chris

  • 6 Posts
  • 0 Reply Likes
I'd like to share my feedback from a user entering my time in the system in a company that has a monthly payroll system. While I love the user interface it is absolutely terrible for users who have longer payroll periods (monthly in my case).

For one the save button is all the way to the right of the time entry grid, so for monthly payroll systems it requires you to scroll everyday to the right just to hit the save button.  I have on several occasions hit the submit button by mistake because it is right there easily accessible. 

Second but related, for monthly systems the grid for time entry is just too long, way make a user scroll? Why not have the grid wrap or be divided into weekly chunks?
2017-08-02T22:20:43+00:00
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

  • 1657 Posts
  • 115 Reply Likes
Hi Chris,

We apologize for the inconvenience caused to you. As for the first part of your issue, we would recommend our latest timesheet format called custom timesheet format. This auto saves the data. You hence don't have to navigate to the end of the timesheet for saving the timesheet.

As for your 2nd issue, I would like to have a quick call with you in order to look for work around regarding the same.

Thanks,
Aashnee
2017-08-02T22:36:51+00:00
Photo of Howard, Chris

Howard, Chris

  • 6 Posts
  • 0 Reply Likes
I'm glad you brought that up, I actually chatted with an agent who suggested the same thing to me. However first, the auto save doesn't save frequently enough to be a replacement for the save button. Second, while it does provide somewhat of a work around what I'm calling for is some actual user interface modifications to make the system more usable. 
2 years ago
Photo of Howard, Chris

Howard, Chris

  • 6 Posts
  • 0 Reply Likes
Additionally, for mobile users, the app frequently does not update counts as you enter time. Also when you start a new payroll cycle it does not carry over the payroll codes from the previous time period (like the web version does).
2 years ago
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

  • 1657 Posts
  • 115 Reply Likes
Hi Chris,

We would like to have a call with you. May we request you to help us with a convenient time to reach you?

Thanks,
Aashnee
2017-08-04T14:31:49+00:00
Photo of Howard, Chris

Howard, Chris

  • 6 Posts
  • 0 Reply Likes
Sure but before I commit to a time what would be the purpose of the call?
2017-08-04T15:06:23+00:00
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

  • 1657 Posts
  • 115 Reply Likes
Hi Chris,

We would like to understand more on the improvements that you would like to see in the Replicon instance and the reason behind the improvements. Moreover, through the call we would like to discuss what from the suggested improvements is already in plans and what are are we planning to enhance. 

Also, there are some areas that we are planning to upgrade from. So we would like to look through your areas of concern and then suggest things accordingly.

Thanks,
Aashnee
2017-08-04T15:15:42+00:00
Photo of Howard, Chris

Howard, Chris

  • 6 Posts
  • 0 Reply Likes
Ok, email me to setup a day and time. I'd be happy to chat sometime today my email is ​
Chris.Howard@claritybizsol.com 
  • 1

Powered by Get Satisfaction