Submit fails silently sometimes or said it succeded and then the sheet is not there.

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
I don't have specific steps to reproduce the bug. 
I'm being asked to save time sheets every Friday and submit them every 15/end of month. But sometimes when I submit, even seeing the confirmation, then the timesheet is not there. 

How can I be sure everything it's ok? Have you had any reports similar to this one?

Thanks
Photo of Luis Larrateguy ATG

Luis Larrateguy ATG

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  • annoyed

Posted 2 years ago

  • 1
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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Hi Luis,

Thank you for using Replicon Community!

When you say the timesheet is not there, do you mean that hours that you submit disappear?

Thanks,
Aashnee
Photo of Luis Larrateguy ATG

Luis Larrateguy ATG

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Yes, exactly. 
Thanks
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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Hi Luis,

I have requested our support team to look through the issue. They will get in touch with you shortly

Thanks,
Aashnee