Slow Connection

Logging in and using the system is extremely slow. Once clicking on something it takes 30 + seconds for the new page to load. I tried clearing my history and cache and this is not working. Anyone else having an issue?

April

18 Posts
2 Reply Likes

Posted 5 years ago

5 years ago

Lingaraj Dharwad, Product Champion

1100 Posts
47 Reply Likes

Hi April,

Thank you for using Replicon community.

Please note that we are experiencing higher resource
utilization on our cloud services. Replicon is working on resolving this with the highest priority.

Regards,
Lingaraj

Comment

5 years ago

John C Findley

76 Posts
22 Reply Likes

Monday's have typically been the most difficult day of the week to acces the server.

HOWEVER ... today is extremely slower than the norm.
I am receiving complaints from users in both of our companies.

Comment

2015-06-01T14:39:05+00:00

Lingaraj Dharwad, Product Champion

1100 Posts
47 Reply Likes

Hi John,

I am constantly in touch with the concerned team and will update this post, once this is resolved.

Regards,
Lingaraj

5 years ago

Network Administrator

89 Posts
16 Reply Likes

Slow as always here too. Sometimes I wish I could go back to self-hosted. The performance even on a good day is never as fast it should be. I thought the CDN is supposed to help this?

Comment

2015-06-01T15:30:31+00:00

Lingaraj Dharwad, Product Champion

1100 Posts
47 Reply Likes

Sorry to hear that. Do give us time to resolve today's issue post that should you still face slow load times, we can have someone from support team reach out to you and take this further.

5 years ago

April

18 Posts
2 Reply Likes

I have an office of users complaining about the slowness. This has now been going on for over 2 hours. It is extremely frustrating when our financial manager set a deadline last week for having time entered by today and the system is unusable. Not only will this interrupt everyone's work day, but it can also impact our client billing schedule. The slowness really is a major issue.

Comment

1 person likes this

5 years ago

Nuno Ferreira, Champion

193 Posts
52 Reply Likes

Hi,

Two hours have gone by and monday is timesheet submission deadline.

Any news on fixing this?

Comment

2 people like this

5 years ago

Lingaraj Dharwad, Product Champion

1100 Posts
47 Reply Likes

Can you please check now and confirm if the performance issues are back to normal?

(Edited)

Comment

5 years ago

Nuno Ferreira, Champion

193 Posts
52 Reply Likes

Hi,

We experience a small lag now, but it is usable.

Thanks.

Comment

1 person likes this

5 years ago

Network Administrator

89 Posts
16 Reply Likes

Seems normal now. Wish these issues and others didn't crop up almost weekly for us. Too many hands in the cloud / CDN cookie jar. The forum is always fast like a normal website.