SAML login breaks after changing user name in Active Directory

  • 1
  • Question
  • Updated 4 years ago
I changed the log in name for a user (new married last name) in active directory. SAML login is still passing old logon name instead of new logon name

(Originally posted by fcampbell)
Photo of Archived Post

Archived Post, Official Rep

  • 2132 Posts
  • 6 Reply Likes

Posted 4 years ago

  • 1
Photo of Archived Post

Archived Post, Official Rep

  • 2132 Posts
  • 6 Reply Likes
Hello, 

Thanks for using Replicon Community. 

The issue seems to be that the LSALookupSids is returning the old user name instead of the new/update user name, usually on the domain member computer the Web TimeSheet application calls for the LSALookupSids function to translate a security identifier (SID) to a user name. 

To resolve this issue, disable the local SID cache on the domain member computer. Follow the Microsoft KB Article: 946358

 

(Originally posted by Lingaraj Dharwad)
Photo of Archived Post

Archived Post, Official Rep

  • 2132 Posts
  • 6 Reply Likes
The typical use case is that your users belong to a corporation and all user authentication is managed by your corporate authentication system (for example, Active Directory or LDAP), which is referred to generically as an identity provider (IdP).

(Originally posted by KimberlyDeborah)