RIA Timesheet Upload Error

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  • Problem
  • Updated 2 years ago
  • Acknowledged

Hello. I am trying to use the RIA to upload timesheets for a number of employees. Out of ten employees only two were successful even though their set-up is the same as the unsuccessful uploads. I am getting the following message

Unable to get the Timesheet Details(Uri). Error Message : Timesheet Template is not configured for the user.

Billing Rate Name is invalid.

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Bohan, Cormac

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Posted 2 years ago

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Photo of Aashnee Kamboj

Aashnee Kamboj

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Hi Cormac,

Thank you for using the Replicon Community.

The error comes up when a user is either not assigned to the format of timesheet that you are using to upload using RIA or the billing rate that you are assigning is either removed or changed in the project.

May we request you to check these things and if the error still comes up then we can have our support team reach out to you and help you on the same.