Replicon slow to authenticate and states all users are offline after authentication

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
This is the same problem I had with Replicon two weeks ago. It takes over 5 minutes to authenticate and after authentication, everyone receives a message they are offline.
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Alan Ho

  • 12 Posts
  • 1 Reply Like

Posted 3 years ago

  • 1
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Lingaraj Dharwad, Product Champion

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Hi Alan,

Thank you for using Replicon community,

Our server team noticed a small spike and it should get stabilized in the next 5 mins or so. Apologize for the inconvenience caused.

Thanks,
Lingaraj 
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Lingaraj Dharwad, Product Champion

  • 1100 Posts
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Hi Alan,

Got the confirmation from the server team that performance is now back to normal. Kindly confirm. 

Thanks,
Lingaraj
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Alan Ho

  • 12 Posts
  • 1 Reply Like
Yup. Looks like we're back up and running. Thanks for the quick response.