Replicon slow to authenticate and states all users are offline after authentication...again!

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Seriously...why does this keep happening? This is the third time this has happened in three months. Fix your system!
Photo of Alan Ho

Alan Ho

  • 12 Posts
  • 1 Reply Like
  • frustrated, angry

Posted 3 years ago

  • 1
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 46 Reply Likes
Hi Alan,

We are looking into this. Apologize for the inconvenience here.

Thanks,
Lingaraj
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 46 Reply Likes
Hi Alan,

Performance is now back to normal. Kindly check and confirm. 

Thanks,
Lingaraj
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 46 Reply Likes
Hi Alan,

We noticed a large spike yesterday, which took approximately 30mins to resolve. Replicon is constantly making adjustments on the server side to ensure such instances are handled more effectively. 

We once again apologize for any inconvenience caused

Regards,
Lingaraj