Recently discovered an issue where time sheets were not calculating correctly.

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  • Updated 1 year ago
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We recently discovered that for some reason our time sheets weren't consistently calculating properly. Problem was discovered in project reporting where 570 hours that were included in reports were NOT included on the Task screen of a particular project. Replicon support recalculated all of our time sheets to take care of the problem. A few questions remain. 

1) How / why did this happen?
2) How do we know it won't continue to happen?
3) How can we validate easily? Task screen doesn't total, seems a rather tedious process to confirm the system is working properly.

We have at least one PM who apparently relies heavily on the Task screen rather than reporting. Need to know that the screen is consistently showing accurate information. 
Photo of Drema Herron

Drema Herron

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  • confused

Posted 1 year ago

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Akbar Ali Khan, Official Rep

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Hi Derma,

I am checking this internally on this, i will get back to you with an update on the same.