Receipts appear very large when viewing in Chrome

  • 2
  • Question
  • Updated 3 months ago
For years I primarily used Firefox to log into Replicon. However, due to some functionality issues after some system and software updates, I had to switch to using Chrome. I have noticed that when checking uploaded JPG receipts attached to expense reports, Chrome will display the receipt but does not give me the ability to zoom in or out. I can only scroll up and down. The receipt appears extremely large, making it very difficult for me to read it. 

This is not an issue in Firefox, however we should not have to switch back and forth between browsers in order to do something as simple as view a receipt. I saw a similar post about this issue from several years ago but there was no solution listed. Just wondering if there is a solution now. 

I have attached screenshots showing the the same receipt as it appears in Firefox and in Chrome.


Photo of Barens, Kelly

Barens, Kelly

  • 70 Posts
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Posted 1 year ago

  • 2
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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HI Kelly,

The expense images displayed here are based on the browser used. Unfortunately, there is no way to control the resizing of the images on Chrome. We have updated the concerned teams, in case of any work around that we come up with, we will update you accordingly.
Photo of KORSHUNOV, KIRILL

KORSHUNOV, KIRILL

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Hi,

Can you give any updates on the issue?
Photo of Nicola C

Nicola C

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It would be great to have an updated - this is EXTREMELY frustrating for our Accounts team and Auditors in order to check employees have uploaded the correct receipts
Photo of Barens, Kelly

Barens, Kelly

  • 70 Posts
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I was the original poster. To my knowledge there is still no fix, it's just a browser issue. Whenever I have to look at a lot of receipts at once, I will usually just log in with Firefox instead of Chrome.
Photo of Nicola C

Nicola C

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Thanks Kelly. I was trying to reply to Aashnee (the Replicon moderator) to prompt for an update.
From our own software, I know it's possible to have the web page display a photo at a maximum size, so I would hope that Replicon can make the same change.
Photo of Drema Herron

Drema Herron

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I would also like an update if a work-around is discovered for this issue.