Receipt image resolution on Android

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
This month, for the first time, if I try to attach receipts to an expense report on my Android phone (OnePlus 3) the app down-sizes the image so far that it's illegible and is rejected by my organization. If I take the same photo and transfer it to my computer and attach it using the web application, it's fine. This function worked OK each of the past 6 months - this is the first time I'm having an issue with receipt images. The camera on the phone is working correctly for photos otherwise.
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Merrill Aldrich

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  • miffed

Posted 1 year ago

  • 1
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Aashnee Kamboj, Community Moderator

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Hi Merrill,

This is escalated to our Engineering team already. We will have this post updated as and when we have an update regarding the fix deployment.

Thanks,
Aashnee
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Aashnee Kamboj, Community Moderator

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HI Merrill,

Please upgrade your app to the latest version. This issue has been addressed in the latest Replicon Android mobile App version 1.0.85.2

Thanks,
Aashnee