Puerto Rico time zone issue.

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Through testing I found out that the Puerto Rico time zone is not correct.  They are in the Atlantic Standard Time Zone but do not observe Daylight savings time.  As a work around we thought we could put them in EST now and then AST in the fall when we fall back.  However when we change the time zone all of the history time punches change by one hour.  This is an issue because PR has mandatory double time on Sunday between 5am and 11am.  If the time zone isn't correct the double time will not be calculated correctly.  Does anyone else have Puerto Rico?  If so what is your work around for this issue?
Photo of Kathy Piggford

Kathy Piggford

  • 43 Posts
  • 19 Reply Likes

Posted 3 years ago

  • 1
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 46 Reply Likes
Hi Kathy,

Atlantic Standard Time can be used which is UTC -4:00. This should work just fine. Let me know if that helps.

Thanks,
Lingaraj
Photo of Kathy Piggford

Kathy Piggford

  • 43 Posts
  • 19 Reply Likes
Hi Lingaraj,

It does not work we are using that currently and they are not showing the correct time in the system.  Can a Puerto Rico Time Zone be built like the Arizona Time Zone but with the correct time?   That would solve my problem.



Thanks,
Kathy
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 46 Reply Likes
Hi Kathy,

I will get this checked and escalate this issue to the engineering team if required. 

Regards,
Lingaraj
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 46 Reply Likes
Hi Kathy,

Kindly use SA Western Standard Time as it does not follow daylight savings and let me know if that works for you. We have found that Atlantic Standard Time in Replicon is following daylight savings. 

Thanks,
Lingaraj
(Edited)
Photo of Kathy Piggford

Kathy Piggford

  • 43 Posts
  • 19 Reply Likes
Hi Lingaraj,

I tried SA Western Standard Time and we are now in the same time zone.  YEAH!  Will it change after Daylight savings Time is over in November?

Thanks,
Kathy
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 46 Reply Likes
Hi Kathy,

Glad that resolved the issue. I don't think this year San Juan will observe a change over. If it does, then yes, you will need to switch to a Timezone as per the link I have provided in the post above.

Regards,
Lingaraj