Notifications are triggered to all members of approval path

  • 2
  • Problem
  • Updated 2 years ago
  • Acknowledged
Its is noticed that when a team member enters a time sheet and submits, Notification is triggered to all the members in teh approval path. However, When there is multilevel approval. Each member in the next level should be notified when its ready for approval at his level. Is this inherent in notification in replicon or something needs to be configured to help with this scenaio. Happy to provide more information if required.
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Dhumalrao, Anil

  • 26 Posts
  • 1 Reply Like

Posted 2 years ago

  • 2
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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HI Anil,

If there is a multilevel approval level setup the email notification will go to the next level only when the first level approves. Please check if the approvers are all set at the same level

Thanks,
Aashnee
Photo of Dhumalrao, Anil

Dhumalrao, Anil

  • 26 Posts
  • 1 Reply Like
Hi Aashnee, can you please provide a step by Step to check "Please check if the approvers are all set at the same level"

Thanks
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Aashnee Kamboj, Community Moderator

  • 1557 Posts
  • 108 Reply Likes
Hi Anil,

Please go to administration
Click on timesheet approval paths under timesheet
open the approval path assigned to the users
Check if the approvers are mentioned on the same level or different levels

Aashnee