Mobile App - does not work with Gen3 Cloud Clock timesheets

  • 1
  • Idea
  • Updated 5 years ago
  • Implemented
When my Cloud Clock users attempt to use the mobile app, they get an error stating their time sheet format is not supported. Same for me as Admin if I try to use the mobile app to review submitted Cloud Clock time sheets.
Photo of Phil Locker

Phil Locker

  • 15 Posts
  • 1 Reply Like

Posted 5 years ago

  • 1
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

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Hi Phil,

Can you please confirm the way you have setup you custom Timesheet template. Go to Administration > Timesheet template > Open the template assigned to users and provide a screenshot of the same.

Thanks,
Lingaraj
Photo of Phil Locker

Phil Locker

  • 15 Posts
  • 1 Reply Like
Photo of Lingaraj Dharwad

Lingaraj Dharwad, Product Champion

  • 1100 Posts
  • 47 Reply Likes
Official Response
Hi Phil,

Mobile App support for Allocation Grid for the custom timesheet is currently in our 2015 road map. We will update this post once this is supported.

Thanks,
Lingaraj