Login window overlaps or is not shown in full screen while launching Replicon Import Addin (RIA)

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  • Updated 2 years ago
You launch the Replicon Import Addin (RIA) tool on your computer and click on "Get Started". The login window that launches is not shown in full screen or overlaps:

This happens when the size of display text, apps and other items is set to larger than normal in display settings of windows (example 200%)

Follow the below steps to resolve the concern:

  • Right click on the customer desktop screen.
  • Click on Display Settings.
  • Click on Display on the left hand upper corner and then change the size of text, apps and other items to 100 %


  • Click on apply and then relaunch the Replicon Import Addin and the issue should be resolved 
Note - The steps may differ depending on your Operating System version. The steps presented above are for Windows 10.
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Utpal Chakraborty, Product Champion

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Posted 2 years ago

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