Last symbol in comment disappears

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
I use Microsoft EdgeHTML 18.17763 (Microsoft Edge 44.17763.1.0) for a long time but the issue appeared a week ago or so.

Steps:

1. Open timesheet

2. Add time to any cell and comment as below (press Enter at the end of each line)
1. First First First First First First
2. Second Second Second Second Second


3. Save (sometimes you need to save 2-3 times)

4. Open the comment, you should see the last symbol of last word "d" disapperaed 

1. First First First First First First
2. Second Second Second Second Secon


Photo of Sharko, Michael

Sharko, Michael

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Posted 1 month ago

  • 1
Photo of Akbar Ali Khan

Akbar Ali Khan, Official Rep

  • 159 Posts
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Hi Michael,

Thank you for using Replicon community,

Could you try this on another browser like Google Chrome or Mozilla Firefox and let us know if you are experiencing the same issue on the other browsers also.

Thanks,
Akbar.
Photo of Akbar Ali Khan

Akbar Ali Khan, Official Rep

  • 159 Posts
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Hi Michael,

Could you try clearing the browser cookies/cache and let us know if the issue is occurring even after you have cleared the browser cookies/cache.

Thanks,
Akbar.
Photo of Sharko, Michael

Sharko, Michael

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confirm that issue is occurring after clearing the browser cookies/cache.
Photo of Akbar Ali Khan

Akbar Ali Khan, Official Rep

  • 159 Posts
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Hi Michael,

We recommend that you use the latest version of one of the following browsers, with JavaScript and cookies enabled:
  • Microsoft Internet Explorer
See https://support.microsoft.com/en-in/help/17454/lifecycle-support-policy-faq-internet-explorer for the latest version supported for your version of Windows.

  • Mozilla Firefox
  • Google Chrome
  • Apple Safari
The browsers mentioned above are the only browsers supported by Replicon.

Thanks,
Akbar.
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Sharko, Michael

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I appreciate your unprofessional support
First, I mentioned that I used Edge - why do you refer IE?
Second, Edge is a primary Windows 10 browser supporting the latest specifications and I recommend you support MS Edge by Replicon
Please escalate this issue to your supervisor.
Photo of Akbar Ali Khan

Akbar Ali Khan, Official Rep

  • 159 Posts
  • 5 Reply Likes
Hi Michael,

I understand your concern here and i do apologize about the inconvenience this has caused, We have already escalated this to our product management team and we will update this thread as soon as we have an update on this.

Thanks,
Akbar.