Is there a way to do a mass login update? We're using Gen2.

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  • Updated 2 months ago
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Our users log in with their email addresses. Is there a way to mass update all the logins if the email addresses change? Without creating duplicate records?
Photo of Gheorghescu, Gia

Gheorghescu, Gia

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Posted 2 months ago

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Photo of Baker, Nichole

Baker, Nichole

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Have you heard of the Replicon Import Add-in (RIA)? It's a cool little Excel add-in that connects your Replicon account to a # of templates you can use to add/edit/update information across your instance in Replicon. I'm pretty sure User Data is one of them. Might be worth looking into...
Check out the setup info here: https://ria.replicon.com/WebSetup/SetupInfo.html

Hope this helps you, Gia! :-)
Photo of Gheorghescu, Gia

Gheorghescu, Gia

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Thank you! I will try and let you know. :)
Photo of Gheorghescu, Gia

Gheorghescu, Gia

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Oh, actually this works with Gen3. I'm using Gen2. :(
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Baker, Nichole

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Darn. Sorry to hear that. Hope you find a resolution soon!
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Aashnee Kamboj, Community Moderator

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Hi Gia,

You should be able to update the login names using the csv import available. Can I have a support rep reach out to you?