The Utilization report doesn’t work – it does not accurately
- The project remaining hours report doesn’t work – No matter the date range you pull the report always starts with the total number of hours on the project rather that starting with the number of actual hours remaining on the project.
- The expense function doesn’t show the detailed description of the expense codes to those inputting expense reports – We spend a significant amount of time adding helpful descriptions to each code when setting up the expense function, only to find out that our employees can’t see these descriptions. Please make these descriptions available for the employees to see.
- There is no time stamp on when expense reports are “Marked as Reimbursed” – Please add this function so that we can go back and see when we reimbursed our employees for their expenses. Since we are unable to do this in Replicon we have to manually keep track of this outside of replicon. Since Replicon boasts about its expense report capabilities I am shocked that this is not a basic function.
This is just a small sample of the cases we have submitted to Replicon and note that these requested were made about two years ago and there has been zero progress from Replicon in actually resolving these issues. Closing a case is not resolving a case.