How to find Device type of the time punches

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  • Question
  • Updated 2 years ago
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I want to see the device from which a user made the time punch. That is mobile device or a web interface.

This should be pulled up in a report format

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Vinod

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Posted 2 years ago

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Isaiah Madem, Community Moderator

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Hi Vinod, 

Thank you for using Replicon Community.

I am sorry to inform you that we currently do not have a report which will fetch the device information from which a user punches time. I shall raise this request as an Idea and assign this request to a product manager and update you on the outcome.

Regards,

Isaiah Madem.
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Vinod

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Thanks Isaiah,

Is there an online page instead to view device information?

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Isaiah Madem, Community Moderator

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Hi Vinod, 

You can run the reports on your web login. However, we do not have a report which will help you find from which device the user has punched time. You can run a report if the user has punched time using the cloud clock. The report will give you the name of the cloud clock the user has punched time.

Could you please let me know more about the report you would like to see.

Regards,

Isaiah Madem.
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Vinesha Perera, Product Manager

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Hi Vinod,

You can view whether your team's punches were made via web or mobile by going to the following page: 
"Team" -> "Time Punches" -> "Detail" tab 

We really appreciate your feedback. We are currently working on improving our punch pages and would love to hear user feedback. Would it be okay if we schedule a short 30 minute user research call with you, sometime next week to understand any other feedback you might have?

Thanks,
Vinesha
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Vinod

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Hi Vinesha,

The punches are not being posted to the page that you referenced.
Sure, please schedule a call for next week and we can discuss in detail.

- Vinod.
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Aashnee Kamboj, Community Moderator

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Hi Vinod,

We are marking this concern as resolved! Please do feel free to let us know in case of any concerns

Thanks,
Aashnee