Hide disabled clients from timesheet selection

  • 5
  • Problem
  • Updated 9 months ago
  • Acknowledged
In Gen2, the disabled clients do not show on our timesheet selection. 
Now that we have migrated to Gen3, all the other previously-disabled clients are showing up on our timesheet client selection.
Photo of Cajigal, Jas

Cajigal, Jas

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Posted 9 months ago

  • 5
Photo of Vinodh.V

Vinodh.V, Community Moderator

  • 330 Posts
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Hello Jas,

Thank you for posting in Replicon Community.

Time is entered against projects or Tasks under the client may be the projects are active and we request you to check that.

When you mark a project as completed/Cancelled/Deferred/Archived the projects will not be seen on the user timesheet.

To know more about project status please refer to the below article:

https://www.replicon.com/help/how-do-we-change-a-projects-status-what-do-the-project-statuses-mean/

Please do check this and let us know if you have any further questions.

Regards,

Vinodh. V
Photo of Cajigal, Jas

Cajigal, Jas

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Hi, 

This issue raised is not related to projects.

This thread is specifically for clients that are already disabled (inactive clients).
When we go to "My Replicon" > Select Client >, these disabled clients still show in the selection.
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Vinodh.V, Community Moderator

  • 330 Posts
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Hello Jas,

Thank you for the Response.

To summarize the reported problem you are able to select the projects for the disabled Clients and enter time against it.

We are looping our product management team on this thread.

We appreciate your efforts.

Regards,

Vinodh. V