Has anyone encountered an error "Multiple Root tasks found" and it wont let you edit the project?

  • 1
  • Problem
  • Updated 2 months ago
  • Acknowledged
I can't update or close a project as it keeps telling me at the top of the project screen that I have "Multiple Root tasks found"
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Lloyd, Helen

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  • frustrated

Posted 2 years ago

  • 1
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Aashnee Kamboj, Community Moderator

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Hi Helen,

We will have our support team reach out to you in order to discuss this issue.
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Eastes, Christel

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I also have the same problem - is there a solution? I cannot close a project due to this problem.

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Akbar Ali Khan, Official Rep

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Hi Christel,

We will have our support team reach out to you in order to discuss this issue.
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Casey

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I also have the same problem! I submitted a support ticket but now my support case history is empty?
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Vinodh.V, Community Moderator

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Hello Casey,

Sorry to hear about the inconvenience caused.

We will have our support team reach out to you in order to get more details about the reported problem.

Regards,

Vinodh.V