Gen3 iPhone App Bug - no period on keyboard for entering partial time off

  • 9
  • Problem
  • Updated 3 years ago
  • Solved

So where is the . period on keyboard when entering a partial day off booking? ANOTHER bug anyone?


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Network Administrator

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Posted 3 years ago

  • 9
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Lingaraj Dharwad, Product Champion

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Hi Network Administrator,

I am looking into this and will reply shortly.

Regards,
Lingaraj
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Network Administrator

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I am running ios9 also.
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Lingaraj Dharwad, Product Champion

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@Network Administrator

I just tested the same on iOS 8 device and found that issue does not exist. However, the issue seems to be only with iOS 9 for now. We have escalated this to the mobile engineering team and I will update this thread as soon I hear back from them. 

Apologize for the inconvenience caused here.

Regards,
Lingaraj
(Edited)
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Network Administrator

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Thanks Lingaraj
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Network Administrator

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Any update on this issue yet?  Apple reports that 50% of all devices are now running iOS 9.
It's been in beta for a year, and yet I guess it wasn't tested in house?

The app is basically useless except for approvals in iOS 9.

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Raghu K, Community Moderator

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Hello, 

Sorry for the inconvenience caused here.Currently our development team is working on this issue and we would have an update soon. 

We shall keep this posted updated. 
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Network Administrator

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Any update on this issue yet?  Apple reports that 50% of all devices are now running iOS 9.
It's been in beta for a year, and yet I guess it wasn't tested in house?

The app is basically useless for partial day Time Off Bookings.  Still.........

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Aashnee Kamboj, Community Moderator

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@Network Administrator,

Please note that a fix is now available and a new app should be available by the end of this week. I will keep this thread updated as soon as the app is available.

Thanks,

Aashnee
(Edited)
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Network Administrator

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Thank you Aashnee. 
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Aashnee Kamboj, Community Moderator

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Hello,

We have received an update that the issue will be fixed in next App Store build that we plan to submit for App Store approval next week. I will keep you posted as and when the new build is available.

Appreciate your patience.

Thanks,
Aashnee
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Network Administrator

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3 weeks and still no fix.  Unbelievable.  Your last post says it is planned to be submitted to App Store next week.....which was 2 weeks ago.  What is going on here? 
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Lingaraj Dharwad, Product Champion

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Apple has recently approved the app and we plan to make the fixed build available tomorrow on the App Store. We are sorry for the delay and appreciate your patience. 
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Network Administrator

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Updated app downloaded last night, keyboard period issue resolved.  Thanks. 

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Lingaraj Dharwad, Product Champion

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Thank you for that update.