I am getting the error "Server Error" whenever i try and enable the parent department.I can not even create a new department.This is on a trial account which i opened today.Kindly assist
We did further check for this scenario and we were able to track this error in our backend logs. It looks like the department, which you're trying to enable is a child department and its missing main/parent department.
Could you ensure that the parent department is enabled, also enable the option "Show Disabled Departments" so that you can view the entire department structure.