I knew exactly what the problem was before the call... the program requires you to save the report before you can email it or it emails the previous report (not the one that shows on your screen). This is NOT intuitive - as the report on the screen is the one that prints, down loads, etc... it is only when emailing does it revert to the previously saved report. The help desk person as well didn't know that it did this until I showed it to him (he first thought maybe it was a browser issue). So if it is not intuitive to your help desk staff it definately won't be intuitive to users. I am sure many incorrect reports are emailed by mistake (Maybe not even knowing that the incorrect report was mailed). My solution would be to have a warning message appear BEFORE you can email stating you must save the report prior to emailing.