E-mails automatically redirect to Junk Folders

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  • Updated 2 years ago
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Hi Guys,

We have had a number of users sending us e-mails due to a hiccup with the e-mail notifications system, and we are just seeking clarification.

The e-mail notification that has to do with time sheets being due is currently being redirected to our employees Junk Folders. We are wondering if this is due to any changes made in Replicon.

Any advice you may have, would be much appreciated.
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Tsakis, Deon

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Posted 2 years ago

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Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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Hi Deon,

Apologies for a delay in Response.

May we please request you to white list the entire Replicon domain and the issue should be resolved. Please let me know in case the issue persists and I shall look into this further.

Thanks,
Aashnee