Department and sub departments in gen 3

  • 1
  • Problem
  • Updated 5 years ago
  • Solved

 I have created Departments under the main parent, I would like to create more sub levels under these departments. Can this be done?  I would like to sort this out ASAP

Kind Regards

Photo of Rose


  • 111 Posts
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Posted 5 years ago

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Photo of Nuno Ferreira

Nuno Ferreira, Champion

  • 193 Posts
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Hi Rose!

I have that configured in my system. When adding a department I can choose any other department as parent, including sub-levels.

Have you tried this?

Photo of Rose


  • 111 Posts
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Hi Nuno, 

I had some help Poola, and I know now how this works.
Appreciate your help
Photo of Raghu K

Raghu K, Community Moderator

  • 163 Posts
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Thank you Nuno much appreciated. 

Hello Rose, 

Below is the detailed KB article for setting up departments.

You can find more such helpful article at

Raghu K