Cloud Clock freeze

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
For the last few weeks, we have had to restart the Replicon app or the iPad entirely, because the camera wouldn’t respond anymore. It can happen several times a day.
Photo of Smith, Marc (admin)

Smith, Marc (admin)

  • 4 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Raghu K

Raghu K, Community Moderator

  • 163 Posts
  • 9 Reply Likes
Hi Marc, 

Thanks for posting on Replicon Community. 

Does this issue happen when the device resumes from idle mode or does it happen randomly while scanning the QR code and we might also need to review your Cloud Clock logs for this issue. 

Thanks,
Raghu K