We've added travels as a time off type to allow users to book their travel time and enabling all other users to see that.
My problem is that users are not able to book more than 8h of that time off.
I (Replicon admin) can do that, but not common users.
Is there a setting we can change that allows them to book more than 8h of travels for a single day?
Thanks for any help.
The only way around it would be to create a task specific to travel that way there would't be any restrictions.
Thank you for posting on the community,
I have tested this just now and found that as an end user I could book more than 8hrs even though my shift schedule was set up to only 8hrs. Can you post a screenshot of the error end users are getting while booking the time off?
I have tested this also, and I have the same issue as Nuno. This must be a permissions issue on Replicon's end. There may be hidden permission options we cannot see that need to be investigated. Our office schedule is 7.5 hrs per day, and only Administrator and Payroll Manager permission roles can book more than 7.5 hrs off per day.
If I create an office schedule for 24 hrs 7 days a week, assign it to test user, I can book partial day for any hours needed. This is not a solution, as full day requests would default to 24 hrs off.
Dig deeper Replicon. Test our instances if you need to.
Nuno, our company is using Gen3, and our company data was migrated from old self-hosted system. Were you migrated as well, or a fresh setup in Gen3?
I was able to diagnose this issue further, here is the fix. The reason this validation message is shown while timeoff booking, since the no. Of hours exceeds the hours per day defined in the schedule assigned.
Hence please check the schedule which is assigned to this user and then edit the schedule accorgindly.
Also note this validation message will not be shown, if the timeoff is booked by users with higher permissions i.e payroll manager
Let me know if this was helpful.
Thanks Ragu. Not sure I would call that a fix as much as a Band-Aid. The only way to implement your "fix" is to set schedule to 24 hours per day. This then breaks Full Day requests for those users forever, thus making another larger issue in my opinion.
I had already said this issue was Permission related. So how can we address this hidden permission option that bypasses validation rules for Payroll Managers and Administrators.
Even though the Time Off is serving you the purpose of tracking travel time, what we did not anticipate is customers using it for more than 8hrs per day or beyond the shift schedule. We will pass this information on to the concerned PM and get her comments on this.
I would also like to bring to your attention that we are asking our customers using the Time Off product to Help improve the time off product by participating in short user research study. You can reply to this post below and the PM team will schedule a call with you.