Approval Path for Intermediate approvers Permission sets

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  • Updated 2 years ago
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Hi community Replicon,

Scenario : We have technicians entering their time sheets. Once submitted these time sheet goes to an Service coordinator who checks the correctness of the time sheets and approves the time sheet as intermediate approver and then time sheet is expected to reach the supervisor for final approval. All the resource are project resources in the current scenario. 

Its noticed that the coordinator doesnot see the time sheet details of all the technicians. She notices the time sheet details with hours marked as zero.

Request help from the community. Happy to share more information if required.
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Dhumalrao, Anil

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  • Not good

Posted 2 years ago

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Photo of Nuno Ferreira

Nuno Ferreira, Champion

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Hi!

You want someone to see all the timesheets. That someone (the service coordinator) may not be the project manager nor the resource supervisor.

Interesting question. Payroll permissions aren't a solution?

I'll be following on this!
Nuno
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Dhumalrao, Anil

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Hi Nuno, Is this a question back to me! "Payroll permissions aren't a solution?"
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Dhumalrao, Anil

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The service coordinator has project management administrator permission
they also have resource manager permission
Report user permission

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Dhumalrao, Anil

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Hi Aashnee
Thank you supporting on this issue. If you require more information, Please let me know.

Thanks and Regards
Photo of Aashnee Kamboj

Aashnee Kamboj, Community Moderator

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Hi Anil,

This should show the complete data. Can I have a quick call with you? I have your contact details, please help me with a convenient time to reach you

Thanks,
Aashnee
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Dhumalrao, Anil

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Now, Please call me know.
I can be reached on +66818348096

Thanks
Photo of Dhumalrao, Anil

Dhumalrao, Anil

  • 26 Posts
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Hi Aarhnee Thank you very much for your support. I believe that with limited permission of Billing manager for the region. The service support can open and edit the time sheet if required and approve them for further approval. I will be testing this scenario and feedback here.