Ability to customise Phone Notifications

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  • Updated 3 months ago
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The notifications we receive from Replicon on our mobile phones are exaggerated - the phone provides two long, intense vibrations as if receiving a phone call, so staff scramble for their phones expecting it to be something urgent.
There should be a way to customise the tone and vibration of notifications received from the app. 
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Castro, Andrew

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Posted 3 months ago

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Akbar Ali Khan, Official Rep

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Hi Andrew,

Thank you for using Replicon Community,

This is a great idea however the tone and vibration settings are controlled by the Operating system on an Android/iOS device, Unfortunately there is no way of controlling this from the app.

Thanks,
Akbar
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Castro, Andrew

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At the moment, indeed, there's no way of controlling it from the app - hence my suggestion!

With WhatsApp, Outlook, Slack, etc you can personalise the notification (sound, vibration, notification light) for each app individually, at the moment there is no such personalisation for Replicon. 
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Akbar Ali Khan, Official Rep

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Hi Andrew,

I have forwarded this to my product management team and will get back to with an update.

Thanks,
Akbar.